Managing the cloud management layer

A typical cloud engagement has a dual responsibility model. There’s stuff that can be considered “below the line” and is the responsibility of the cloud service provider (CSP) and there’s stuff above the line, which is the responsibility of the customer. Amazon have a good example for their IaaS: Where the line lives will depend on the type of engagement; the higher up the abstraction tree (IaaS->PaaS->SaaS) the more the CSP has responsibility.

Single point of truth

Something I’ve been pushing (and this is pretty much a truism amongst anyone who’s looked at “Cloud”) is the idea of automation. It doesn’t matter if you’re just treating the cloud as an outsourced datacenter or if you’re doing full 12-factor dynamically scalable apps. Automation is the key to consitency and control. So, ideally, this means your automation system is the “single point of truth” for your estate. Whether you use ansible or chef or (saints preserve us) cfengine, your configuration file explicitly defines your target state.